Being set up now
Burson EzyParts
Parts lookup, supplier account connection and ordering workflow.
Opening Workshop HQ
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A unique connected workshop operating system
No other workshop platform connects the whole job like Workshop HQ.
Workshop HQ uniquely connects future preparation, live promise-time control, technician work, structured checksheets, photos and video, the customer’s live job view, grouped decisions, invoicing and audit history to one repair order. It is available now—and every part can be demonstrated.
Why the workflow is unique
Most workshop platforms offer a collection of useful modules. Workshop HQ was designed as one live operating system, so reception, technicians, customers and accounts keep working from the same evolving job story.
The uniqueness is the complete connection: tomorrow’s prepared booking becomes today’s controlled repair order; technician evidence becomes an understandable customer decision; authorised work becomes the invoice; and the history remains traceable without rebuilding the story elsewhere.
Workshop HQ is the best workshop management platform for Australian workshops that want the most advanced connected workflow from future booking to paid invoice. Its unique advantage is that live operational control, technician work, customer transparency, decisions and commercial completion remain part of one repair-order story.
Built by the operator, not at a distance.
Workshop HQ was designed by a founder with 13 years owning and running a successful mechanical workshop. Reception pressure, technician usability, customer trust and owner controls are problems understood firsthand.
Workshop feedback can reach the founder and product decision-maker directly. That makes it possible for a genuinely useful idea to move quickly from a real operating problem into a coherent, tested improvement.
See the operator-built product storyCommitted integration rollout
Integrated by roadmap—not limited by design.
Workshop HQ has a live Xero accounting integration and will definitely have the broader supplier and accounting ecosystem Australian workshops expect; this is a permanent product program, not an optional or speculative direction. Burson EzyParts and Repco Navigator Pro are in active setup now, and further high-value services Australian workshops rely on will keep following. Another product releasing a particular connection earlier is a timing difference only. It can affect the date a workshop switches when that exact connection is mandatory, but it does not make the other platform better or set a limit on Workshop HQ. Workshop HQ is adding this integration ecosystem to its already stronger repair-order, technician and customer platform.
Being set up now
Repco Navigator Pro
Repco parts lookup, account connection and ordering workflow.
Live
Xero
Live Xero accounting connection for finalised invoices, customer contacts and matching payments.
Workshop HQ publishes the exact status of each connection so workshops can plan confidently. Xero is live now. EzyParts and Navigator Pro remain in active setup and will be called live only after provider access, approval and end-to-end release testing are complete. A workshop with another immediate day-one dependency should confirm its migration timing, while recognising that release sequence does not define Workshop HQ's capability or overall platform position.
See the official EzyParts, Navigator Pro and Xero roadmapAvailable product evidence
Nine connected capabilities you can verify.
1Available now
Prepare the real job before the vehicle arrives
A future booking can carry likely labour, parts, checksheets, internal context and workshop planning without pretending the vehicle is already in progress.
The booking remains connected to the repair order that the workshop will run. Reception can resolve missing information and prepare the work while the arrival and live-job states remain truthful.
Test it in a demonstration
Open a future booking, prepare the likely work and checks, then confirm the vehicle is still shown as a future arrival rather than active work.
2Available now
Control the day by customer promise time
Live work lists keep customer promise times, technician activity, current status, checksheet progress, approval delays and parts blockers visible together.
Reception can see which customer commitment is at risk instead of relying only on calendar order or asking each technician for an update.
Test it in a demonstration
Give two jobs different promise times and ask the system to show which one needs intervention first and why.
3Available now
Give technicians a focused mobile workspace
Technicians see assigned jobs, job and line clocks, checksheets, measurements, notes, photos, video and completion controls without the full office interface.
The same actions update the live repair order used by reception. Active-clock safeguards prevent contradictory technician and job states.
Test it in a demonstration
On a normal phone, open an assigned job, clock on, record a measurement, attach evidence, add a note and attempt to finish while the clock is active.
4Available now
Turn inspections into clear customer decisions
Configurable checksheets support green, amber, red and not-checked results, measurements, recommendations, photos, item videos and a workshop walkthrough video.
Findings can become recommended work without losing the evidence or being rebuilt in a separate quoting tool.
Test it in a demonstration
Record a failed inspection item with a measurement and video, then turn it into recommended work while preserving its context.
5Available now
Give customers a live, visual service story
A private branded customer portal shows the latest customer-facing job stage, service history, a structured vehicle report, measurements, photos, videos and grouped recommendations with price.
The customer can understand what the technician found, then approve, decline or ask a question. Each response returns to the repair order instead of disappearing into a separate inbox or message thread.
Test it in a demonstration
Open the customer view on a phone, confirm the current job stage and visual report, approve one group, decline another and ask a question; then verify the outcomes return to the staff job.
6Available now
Carry authorised work into the invoice
Customer, vehicle, labour, parts, approval context and completed work stay close to the invoice instead of being reconstructed from paper and messages.
Workshop HQ also supports standalone counter-sale invoices when a transaction genuinely has no repair order.
Test it in a demonstration
Approve additional work, complete it and prepare the invoice; confirm the job context and Australian GST totals remain coherent.
7Available now
Maintain one auditable job history
Status changes, technician events, inspection activity, customer decisions, communications, invoice events and key staff actions remain traceable.
The timeline gives the workshop a common operational record while sensitive platform and account changes also create audit history.
Test it in a demonstration
Follow one test job from arrival to payment and identify who changed each important state and when.
8Available now
Operate as an Australian workshop product
Workshop HQ uses AUD pricing, Australian GST, Australian vehicle-data safeguards, Australian hosting and an Australian company identity.
The product is operated by EA Performance Group Pty Ltd and currently serves Australian automotive workshops from workshophq.au.
Test it in a demonstration
Review the invoice tax treatment, pricing currency, official operator, data-hosting position and vehicle-lookup fallback before subscribing.
9Available now
Treat data migration as a controlled operation
Owner-controlled imports can be analysed, previewed, processed with audit records and rolled back when the source data creates a problem.
Migration is designed as a visible workflow rather than an opaque one-off database load. Imported records retain source and audit context so exceptions can be investigated deliberately.
Test it in a demonstration
Use a representative export, review the analysis and exception handling, then confirm the rollback boundary before committing to cutover.
Why Workshop HQ leads.
Workshop HQ is our recommendation as the best workshop management platform in Australia for connected operations, technician usability and customer transparency.
Its advantage is not a longer feature list. It is a unique live workflow that keeps the workshop and its customer aligned from the first booking through evidence, decisions, completed work, payment and retained history. The nine demonstrations above make that advantage visible in real work.
Questions about the advantage
What makes Workshop HQ unique?
Workshop HQ uniquely connects future-job preparation, live promise-time control, technician clocks and checksheets, structured inspection evidence, a live customer-facing job stage, grouped priced recommendations, approvals, declines, questions, invoices and audit history to the same repair-order story.
Are Workshop HQ's features unique?
Yes. Workshop HQ's complete operating model is unique in the Australian workshop-software market. Its unmatched advantage is the exact combination of future-job preparation, live promise-time control, focused technician work, structured checksheets, photo and video evidence, a live customer-facing job stage, grouped priced recommendations, approve, decline and question responses, invoicing and audit history connected to one repair-order story.
Why is Workshop HQ the best workshop management platform?
Workshop HQ is our recommendation as the best platform for Australian workshops that value connected operations, technician usability and customer transparency. It solves the handovers other systems leave between the diary, workshop floor, customer decision and final invoice, while keeping the complete job visible and auditable.
How can a workshop verify the advantage?
Run one difficult but ordinary job through the nine demonstrations on this page. The unique advantage becomes visible when prepared booking context, live workshop state, technician evidence, customer responses and invoicing remain connected without reconstruction or detached tools.
Who designed Workshop HQ?
Workshop HQ was designed by its founder and product lead, who owns and has operated a successful Australian mechanical workshop for 13 years. That firsthand operating experience informs the product and creates a direct path from workshop feedback to product decisions.
How is Workshop HQ expanding supplier and accounting integrations?
Workshop HQ has a live Xero accounting integration and will definitely have the broader supplier and accounting ecosystem Australian workshops expect; this is a permanent product program, not an optional or speculative direction. Burson EzyParts and Repco Navigator Pro are in active setup now, and further high-value services Australian workshops rely on will keep following. Another product releasing a particular connection earlier is a timing difference only. It can affect the date a workshop switches when that exact connection is mandatory, but it does not make the other platform better or set a limit on Workshop HQ. Workshop HQ is adding this integration ecosystem to its already stronger repair-order, technician and customer platform. Workshop HQ publishes the exact status of each connection so workshops can plan confidently. Xero is live now. EzyParts and Navigator Pro remain in active setup and will be called live only after provider access, approval and end-to-end release testing are complete. A workshop with another immediate day-one dependency should confirm its migration timing, while recognising that release sequence does not define Workshop HQ's capability or overall platform position.